COCOMO Privacy Policy

Your privacy is important to us. Please read the following carefully to understand how we collect, use, disclose, and protect your personal data. By using our website or purchasing from us, you agree to our Privacy Policy, Shipping Policy, and Returns Policy.

1. Application

This Privacy Policy applies to all personal data collected and processed by cocomo.sg, including data transferred outside of Singapore. We comply with Singapore’s Personal Data Protection Act (PDPA) and other relevant regulations.

2. Personal Data We Collect

We may collect the following types of personal data:

  • Full name

  • Contact information (address, phone number, email)

  • Date of birth and gender

  • Nationality and occupation

  • Purchase and transaction history

  • Preferences and account information

  • Any additional personal information voluntarily provided (e.g. reviews, uploaded photos)

3. When We Collect Your Data

  • When you register an account or sign up for our VIP program

  • When you subscribe to newsletters or marketing

  • When you make a purchase

  • When you contact us, submit reviews, or participate in promotions

  • When you apply for job opportunities with us

4. How We Use Your Data

We use your personal data for:

  • Order processing and fulfilment

  • Customer support and communication

  • Marketing and promotions (only if you opt in)

  • Improving website content and user experience

  • Analytics and demographic research

  • Enhancing our product offerings and customer reviews

  • Preventing fraud and complying with legal obligations

5. Sharing of Personal Data

We do not sell or trade your personal data. However, to serve you, we may share data with:

  • Logistics and payment partners

  • IT and marketing service providers

  • Law enforcement or regulatory agencies (where required)

6. Marketing Preferences

If you join our mailing list, you may receive updates about new products, offers, or brand news. You can opt out anytime by clicking the Unsubscribe link in our emails.

7. Request for Account/Data Deletion

To request account or data deletion, email us at info@cocomo.org. Please note:

  • Some data may be retained for legal or record-keeping purposes

  • Full data deletion may prevent us from fulfilling orders or services

8. Cookies and Tracking Technologies

We use cookies to enhance your experience and track website usage. Cookies help us:

  • Remember your preferences

  • Analyze visitor behavior

  • Display personalized ads via partners like Google, Meta, and Pinterest

You may disable cookies via your browser settings. Disabling cookies may affect site functionality.

To manage targeted ads:

  • Use ad settings on Google, Facebook, or your mobile device

  • Install browser opt-out tools like Google Analytics Opt-Out

9. Third-Party Websites

Our site may link to other websites. We are not responsible for the privacy policies or practices of these third-party sites.

10. Data Retention

Your data will be retained only for as long as necessary for its intended purpose or legal obligations. We securely store and protect all collected information.

11. Data Security

We implement safeguards including firewalls, encryption, and password protection. While no online system is fully secure, we work to protect your data against unauthorized access.

12. Policy Updates

This Privacy Policy may be updated occasionally. Please check this page periodically for changes. Continued use of our services means you accept any changes made.

13. Contact Us

Have questions or concerns? Reach out to us anytime at info@cocomo.org