[SKIN1004] Madagascar Centella Air-Fit Suncream Plus SPF 50+ PA++++ 50ml

🎒 HOW TO ORDER

Shopping at cocomo.sg is quick and easy:

1. Browse your favorite products on the site.

2. Click the product for more details.

3. Adjust the quantity using "+" or "-".

4. Click the yellow "Add to Cart" button.

5. Ready to checkout? Click the cart icon (top right) and select "View Cart" or "Checkout".

6. Fill in your shipping & payment details.

7. Choose your preferred payment method: PayNow, Visa, Mastercard, PayPal, Shop Pay, JCB, Grab.

8. Click "Continue to Payment", then "Place Order".

A confirmation email with your order number will be sent once payment is successful.

📶 ORDER CONFIRMATION & TRACKING

• Confirmation Email: Sent immediately after payment is successful.

• Order Tracking: You'll receive a tracking link via email. 

If you entered only your phone number and not an email during checkout, you will not receive tracking details.

⛔ ORDER CHANGES & CANCELLATION

• Once your order is confirmed, no amendments can be made.

• Cancellation:

  • Allowed only if order is UNFULFILLED.

  • A 15% cancellation fee applies.

  • Once status is FULFILLED, cancellation is not possible.

🌎 INTERNATIONAL SHIPPING

• All overseas orders ship via DHL.

• Rates shown at checkout are base estimates.

• Actual delivery fees will be recalculated and topped up after order placement.

• Customs duties/taxes are the buyer’s responsibility and vary by country.

🏢 WAREHOUSE & PHONE ORDERS

• All purchases must be made online.

• We do not accept phone call orders. You may text us on WhatsApp at +65 8425 5525 for assistance.

• Self-collection is not available, unless pre-approved via WhatsApp.

🚖 PREORDER & READY-STOCK ITEMS

• If your order contains both, we will ship them together once all items are ready.

• To receive ready stock earlier, please place two separate orders.

❌ OUT OF STOCK & EXPIRY

• Out-of-stock items cannot be added to cart.

• If it’s a preorder, it will be noted on the product page.

• For expiry date inquiries, please message us via email or IG before purchase.

🚨 PROBLEM WITH YOUR ORDER?

Contact us immediately at Contact Us with:

• Order number

• Photos of the item/problem

We’ll assist you promptly!

🛌 BULK ORDERS

• You can purchase multiple quantities directly via the site.

• Sales and discounts are displayed on the product page.

• For wholesale inquiries, please email info@cocomo.org or WhatsApp +65 8425 5525.

💳 PAYMENT METHODS

• Credit & Debit Cards

  • Visa

  • Mastercard

  • American Express

  • UnionPay

• PayPal

• HitPay (All-in-one gateway)

  • PayNow

  • GrabPay

  • Apple Pay

  • Google Pay

  • Zip

  • Plus 30+ other options via E-wallets and cards

• GrabPay

  • Pay now or PayLater at 0% interest

• Atome PayLater

  • Split into 3 interest-free payments

We do not support Cash on Delivery (COD) or EMI.

🌍 DELIVERY INFO

• Shipping cost is calculated based on location & order weight.

• Estimate available on the cart page after entering your address.

• No self-collection unless special arrangements are made.

• If tracking shows "delivered" but item not received, wait 48h then contact us.

• Failed delivery due to wrong info:

  • Return shipping is buyer's responsibility

  • No refunds if courier disposes parcel

  • Redelivery fee: $3.99

❌ RETURNS & EXCHANGES

• No returns/refunds once an order is confirmed.

• Exceptions may apply for defects or emergencies — text us on WhatsApp.

• Please double-check your order before confirming.

• No testing of products before purchase — ingredients are listed on the product page.

📆 ACCOUNT FAQ

• Create Account: Click "Sign In" (top right) > "Create Account"

• Trouble Logging In?

  • Clear browser cache

  • Use "Forgot Password" link

  • Still stuck? Contact us

• Account not required, but recommended for faster checkouts & tracking.

Need more help? Contact us at info@cocomo.org or WhatsApp +65 8425 5525 anytime!