MBA

[MBA] Derma Scalp Black Turn Hair Shampoo 500ml

$69.90 $115.20
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Name:

Derma Scalp Black Turn Hair Shampoo

Volume:
500ml

Made In:
South Korea

Product Description:
The Derma Scalp Black Turn Hair Shampoo takes care of your scalp and your hair! It is made up of 50% herbal medicine extract that gives you a hypoallergenic cleansing! It contains 6-Solution and Greyverse in MoBalA’s golden ratio making for a great companion for your hair!
It contains black soybean extract that helps make your hair follicles black! Greyverse helps your hair follicles to grow melanin while also ensuring that your existing hair remains healthy! It is an acid-balanced shampoo that has a powerful cleaning power! It is great at nourishing your scalp and at alleviating symptoms of hair loss. It exfoliates your scalp and removes any dandruff. It is also great at soothing and calming your scalp!
Take home the Derma Scalp Black Turn Hair Shampoo for nourishing and cleansing hair care time!


Directions of Use:
1. Wash your hair and scalp with water
2. Apply the shampoo and massage into foam
3. Leave on 2-3 min before rinsing off
4. Rinse thoroughly with lukewarm water
Frequency:
Use twice a day for best results
Use as and when required
Recommended:
Follow up with the MoBalA Derma Scalp Intensive Black Turn Ampoule for intensive care
Expected period to see results:
- Age 10 - 20: 4-6 weeks
- Age 20 - 30: 6 - 8 weeks
- Age 30 - 50 : 8 -12 weeks
- Age 50 above: 12 - 24 weeks
Safe and suitable for all skin types
When using or after usage, in case of any side effects like itching or red spots, stop using the product

One bottle approximately lasts for 1 month. Hence, we strongly recommend you to buy at least 2-3 bottles to use for a minimum of 3 months to see visible results. 
MBA targets and focuses on nourishing the scalp & hair roots. It does NOT alter or dye the existing hair and helps the NEW hair to grow in its original state/color
(that is, hair’s natural color when you were born). It keeps the existing hair -- strong, moisturized, and in a healthy state. The results may vary according to individual depending on age, the condition of hair, genetics, lifestyle, and other factors.

List of Ingredients:
Water, Cocamidopropyl Betaine, Butylene Glycol, Sodium Lauroyl Methylaminopropionate, TEA-Cocoyl Glutamate, Disodium Laureth Sulfosuccinate, Sodium Chloride, Cocamide MEA, PEG-150 Distearate, Polyquaternium-10, Alcohol, Mentha Arvensis Leaf Extract, Sodium Benzoate, PPG-3 Myristyl Ether, Houttuynia Cordata Extract, Perilla Frutescens Leaf Extract, Panthenol, Salicylic Acid, Niacinamide, Citric Acid, Trehalose, Pentasodium Pentetate, Chrysanthemum Zawadskii Extract, Glycerin, 1,2-Hexanediol, Caprylyl Glycol, Glycyrrhiza Glabra (Licorice) Root Extract, Phenoxyethanol, Lycium Chinense Fruit Extract, Thuja Occidentalis Leaf Extract, Acorus Gramineus Root/Stem Extract, Xanthium Strumarium Fruit Extract, Morus Alba Root Extract, Panax Ginseng Root Extract, Camellia Sinensis Leaf Extract, Palmitoyl Tetrapeptide 20 Amide, Fragrance

 

Cocofam I have answered here most frequently asked questions about MBA Shampoo! You can find it in my above footage! Also, I have written it down for you here, so that you get a clear idea! Read on..

Q. Who do I recommend this MBA Shampoo to?

A. I recommend it to people suffering from hair loss, hair without volume, graying hair, and oily scalp. It conditions your hair and you don't need a separate conditioner.

Q.Why is MBA Shampoo special?

A. This shampoo has a special ingredient called GREYVERSE™️ which has the ability to darken gray hair with continued use.

Q. How long should I use to see the results?

A. The results will definitely vary for each individual! But we recommend you use it for at least 2-3 months for the best result! The young scalp will notice results in 4-6 weeks, while it may take up to 12 - 24 weeks for a mature scalp.

Q. Is it halal?

A. Even though it's not certified halal, we can assure you that there are no pig ingredients in its formula.

Q. Is it pregnansy safe?

A. MBA Shampoo is manufactured safely within the formulation limits stipulated by the Korean Cosmetics Manufacturing Act for all ingredients. However, it contains Salicylic Acid in mild dosage which is less than 2% which is generally considered safe.

However, due to individual differences, during pregnancy, the scalp may become temporarily sensitive or trouble may occur due to hormonal changes, so it is recommended to use it after consulting with a doctor.

GREY HAIR CARE + ANTI-HAIR LOSS

To get back your beautiful locks, we are bringing in BEST CARE from MBA! For best results, we recommend you to use the MBA Shampoo > MBA Mask > MBA Ampoule! The entire series is GREY HAIR CARE + ANTI HAIR LOSS = IN ONE 🖤

Step 1: MBA Shampoo can be used on a daily basis and the good news is, that you can skip conditioner when you use this shampoo! It is non-drying, made of hair-loving ingredients FREE of harsh chemicals, and double acts as your conditioner.

Step 2: MBA Hair Pack, provides intensive nourishment and locks in the moisture which is necessary for our hair that is exposed to heat and several other environmental aggressors. Do not forget our mental stress and tension from our daily lives! We recommend using a hair pack 2-4 times a week depending on the individual’s hair condition.

Step 3: For people who have prevalent hair loss or also those who are in their initial stages and want to curb it effectively and rapidly, we recommend using an MBA Ampoule for nurturing and recovering your scalp and hair health faster.

Cocofam, do you know your scalp type?

 


Get to know your scalp type first, so you can choose the right product for your hair problem.

Different scalp types are prone to different scalp conditions!

NORMAL SCALP: A healthy scalp! It has the right amount of sebum and an ideal pH level. It is a perfect foundation for shiny, beautiful, and healthy hair.

OILY SCALP: is if your hair clumps together or feels extremely greasy as the day progresses. This is when sebaceous glands go into overdrive and produce more sebum than usual. This coats your hair strands greasy, which attracts dirt and other impurities. Oily scalp also triggers dandruff.

DRY SCALP: is if you frequently experience itchiness and notice powdery flakes falling off. This occurs when your pH levels are high, and scalp produces less sebum. Less acidic scalp = less sebum = cannot keep bacteria away = this causes hair fall, other skin conditions. Plus, dry hair is prone to breakage as it can stretch to only 15% of its overall length.

DANDRUFF SCALP: With dandruff, the cause is too much oil on the scalp. Excess oil causes skin cells to build up and shed more quickly than usual. This turns the skin oily, red, and scaly. You can get it anywhere you have oil glands, including eyebrows, groin, armpits, and along the sides of nose.

SENSITIVE SCALP: is when you feel burning, stinging, dry scalp and vague discomfort in scalp. Around 60% women and 40% men have sensitive scalps.

COMBINATION SCALP: Out of all types,  this can be tricky. It is similar to combination skin. There are dry and oily areas spread across scalp. It occurs because of the overactive sebaceous glands and poor scalp condition, dry and frizzy ends with extremely oily roots.

Now that you know that your skin and scalp are the same, you need to shower the same amount of TLC ✨ on your scalp as you do to your face and the rest of your body, CocoFam 🖤

Our Mo.BalA Derma Scalp Scalp Black Turn Hair Shampoo is SAFE & SUITABLE for all scalp types and is waiting to replenish your hair and scalp with all the essential nutrition 🥰

Helps prevent hair loss and at the same time, induces the growth of melanin pigment by providing nourishing & targeted care to the scalp... _ Sue

Graying hair is a normal part of aging, but why does hair turn gray? Hair goes gray when the hair shaft no longer produces melanin, the pigment that gives hair its color. Our risk of going gray increases 10 to 20 percent every decade after the age of 30.

Once you go gray, now what? Will you cover your grays or dye them away, permanently for decades straight?

Altering the hair's protein structure through dyeing can cause side effects that include

❌ loss of hair strength

🚫 less ability for your hair to handle heat styling

❌ reduced hair thickness

🚫 increased roughness of hair follicle

Keeping this in mind, the hair dyeing process changes the hair by nature. The short- and long-term effects of this depend on your hair structure.

Luckily, a reversal in the normal graying process begins at the root. And this is why we are introducing MBA Shampoo — MoBala Derma Scalp Black Turn Hair Shampoo!

Helps prevent hair loss and at the same time, induces the growth of melanin pigment by providing nourishing & targeted care to the scalp

✨ Contains 6-SOLUTION 196,220PPM for hair loss and gray hair care

✨ Contains 9 patented herbal medicine extracts (50% herbal shampoo)

✨ Contains GREYVERSE clinically tested on improving gray hair

✨ Acid balanced shampoo

✨ Hypoallergenic

✨ Gives scalp a calming and refreshing feeling

 

Haircare is important not only to our appearance but also for our overall hygiene. Many of us see their hair as an important aspect of our physical appearance – a fact deeply reflected in hair dye’s continued popularity.

People of all ages use hair dye to enhance themselves. While this isn't bad, the more we learn about chemical-based hair dyes, the more we realize that exposing our bodies to these toxins is counterproductive to living a healthy life. Here are 6 absolutely shocking facts:

1. Over Processing Often contain ammonia & peroxide. Ammonia breaks through the hair shaft, and peroxide neutralizes (or bleaches out) the natural pigment in hair, stripping away color. Over-treating will cause hair to lose luster, break easily, and wash away.

2. Allergic Reactions This is not uncommon, especially because dyes contain paraphenylenediamine -a common allergen. Itching, skin irritation, redness, or swelling on the scalp, face & neck are common.

3. Upkeep A lot of us don’t realize just how much goes into the upkeep of colored hair - a long-term commitment that will have you rushing back to the salon every month or so and it's hard on your hair! Plus, special products, regular touch-ups, and extra care.

4. Conjunctivitis Failing to be cautious can result in chemicals making contact. For example, in the eyes, it can lead to conjunctivitis, inflammation & severe discomfort.

5. Asthma Symptom of severe allergic reaction. Continued inhalation can lead to coughing, wheezing, lung inflammation, throat discomfort & asthma attacks.

6. Cancer When dyes were 1st introduced, they had cancer-causing compounds. While the formulas were altered, whether hair dyes can cause cancer is UNCLEAR!

CocoFam, here’s our MBA Derma Scalp Black Turn Hair Shampoo🖤 because unless the scalp and the roots are not cared for, concerns cannot be targeted!

◾Contains 6-SOLUTION & GREYVERSE
◾50% herbal medicine extract
◾Acid balanced shampoo
◾MoBalA's own golden ratio
◾Hypoallergenic cleansing

What does MBA do?
◾Darken gray hair
◾Alleviate hair loss symptom
◾Powerful scalp cleansing
◾Removes dandruff
◾Exfoliates scalp
◾Calms & nourishes scalp

 

You already know that exfoliating your skin is key to a healthy complexion. But what about your hair?

People are ending up with tons of residue on their scalps that regular shampoo can’t really handle. Exfoliating shampoos are a great answer for people with flaky scalps who don’t have dandruff.

We highly recommend exfoliating your scalp. Doing so triggers new skin cell growth, helps clear away dead skin and clears your follicles. Also do note it’s doubly important if you often find yourself with an oily scalp.

MBA Derma Scalp Black Turn Hair Shampoo exfoliates and deeply cleanses your scalp and makes sure to nourish it too in the process with its golden ratio of natural ingredients! So exfoliate, control sebum and nourish your scalp, Cocofam, with our MBA Derma Scalp Black Turn Hair Shampoo.

Short-term gain is not what's waiting for you from the MBA Hair Care range!

  • Sodium Lauryl Sulfate (better known as SLS), is a cleansing agent found in many soap-based products. But it can end up leaving the scalp irritated, itchy, and dry.
  • Silicone, coats the hair shaft, which locks in moisture, reduces frizz, and gives hair that coveted soft and silky feel. But over the period it becomes heavy, dry's out hair and build-up becomes too unbearable!

MBA uses the best ingredients and avoided such ingredients in the process to deliver long-term results and not short-term gain! So that you can use it with confidence even if you have sensitive skin!

To get back your beautiful locks, we have just the range of hair care from MBA! For the best result, we recommend you use the MBA Shampoo > MBA Mask > MBA Ampoule!

Step 1: MBA Shampoo can be used on a daily basis and the good news is that you can skip conditioner when you use this shampoo!

Step 2: MBA Hair Pack, even though it does not need conditioner daily, we recommend using hair pack 2-4 times a week depending on individual hair condition.

Step 3: For people who have stronger hair loss, we recommend using MBA ampoule for recovering your scalp and hair health faster.

The ampoule and the mask will be available in COCOMO soon, we regret that we are unable to curate it right away with the shampoo. As there are no stocks in Korea, sorry for the wait!

 

Gray hair is commonly associated with stress, heredity, and aging. However, there’s much more to it than that.

Just like skin, our hair gets its natural color from melanin — without it, our hair would be white. When melanin production starts to slow down, we may start seeing gray hairs.

While some of us may color our hair to hide grays, research indicates that frequent permanent coloring sessions can damage our hair. That is why we are bringing in MBA Derma Scalp Black Turn Hair Shampoo, a hair nourishing and strengthening shampoo that is best-proven to return gray hair to black/brown with its regular usage with numerous positive 🌟4.8/5 reviews in Korea!

Since we knew dyeing our hair always is not a solution and constant coloring will only make our hair dry and damaged, we, at Cocomo, were vigorously searching for a shampoo that will focus and target its root cause...

We constantly researched the top brands in Korea and found the perfect product! Exclusive contracts were drawn years in advance to be the first Korean shampoo in Singapore that can solve two of our major hair concerns at once — grey hair care + hair loss!

MBA Derma Scalp Scalp Black Turn Hair Shampoo is a well-recognized and loved brand all over Korea, and we are so proud to be their SOLE EXCLUSIVE distributors in Singapore 🇸🇬 Malaysia 🇲🇾 Indonesia 🇮🇩 and India 🇮🇳

Your constant support and unfavored love is the reason we are able to reach such heights and bring in more of the craved & difficult-to-get-exclusive-contract brands from around the globe to your homes, Cocofam ♥️

We are growing with YOU and would NOT want it any other way 🥰

MBA Derma Scalp Scalp Black Turn Hair Shampoo works to strengthen, nourish, condition, and turn gray hair black, Cocofam! Yup, one shampoo does it ALL!

Derma Scalp Black Turn Hair Shampoo is born from a phenomenal brand, MBA!

🖤 Our Mo.Bal.A (MBA) is a brand specializing in hair + scalp care solutions 🖤

📍2015

  • Launch of "MBA Hair Bala (MO.BAL.A)", an intensive care brand for hair loss, scalp, and hair
  • Asia Beauty Awards - Grand Prize in functional cosmetics • Entered pharmacies nationwide

📍2016

  • Awarded the grand prize for premium brands selected by female consumers

📍2017

  • Awarded the first place in Korea's quality satisfaction functional cosmetics at Hankyung

📍2018

  • Ranked 1st in quality satisfaction functional cosmetics in Korea (for 2 consecutive years)
  • Exceeded 1,000 pharmacies nationwide
  • COEX Beauty Exhibition 2018 Cosmo Beauty, Chinese Beauty Exhibition, Participated in 2018 Shanghai Beauty Expo

📍2019

  • Mohaira 7 types Exhibited by China Power Celebrity Association

📍2020

  • 2020 Korean quality satisfaction ranking 1st
  • Received the grand prize for the “functional part” for 4 consecutive years

🥇 Awarded the Million Dollar Export Tower

📍2021

  • Tested by Cocomo team for 1 year and launching it to Cocofam 🥰

🔑 With the key focus to strengthen hair with natural scalp healing and nourishing ingredients, our MBA has harnessed the power of these 3 ingredients in this rich formula:

🌿 Eoseongcho (Hottuynia cordata), protects the scalp from various factors that weaken and stress the hair

🍃 Perilla leaf (mint family Lamiaceae), adds protection and is used as herbal medicine that is rich in vitamins and minerals to keep hair healthy.

🍵 Green tea (one of the forms of Camellia sinensis) protects the skin from harmful substances and improves moisture to help maintain the skin

After vigorous research MBA discovered the golden ratio to restore your hair and heal your scalp. The golden ratio derived was 2:1:1, now lets look at the 3 ingredients that make this formula amazing:

Eoseongcho extract 7%, know as Houttuynia cordata (HC) is a traditional oriental herbal medicinal plant widely used as a component of complex prescriptions in Asia for alopecia treatment.

Perilla leaf extract 3.5% For hair growth and improved scalp health, perilla frutescens leaves contain omega-3, antioxidants, linoleic acid, anthocyanins, cinnamic acid derivatives and flavone compounds. Reducing of swelling and inflammation is an expected effect of Perilla leaves. Perilla also has anti-inflammatory properties.

Green tea extract 3.5% increases hair growth by stimulating hair follicles and preventing damage to skin and hair cells. Supports healthy hair growth and regrowth

The golden ratio, discovered after long research, protects the weakened scalp and provides golden nutrition to make the hair rich, try it out Cocofam!

HOW DOES GREYVERSE WORK?

Due to its complete mechanism of action, Greyverse™ can act simultaneously and efficiently on the two main factors which cause the hair greying process:

  • It stimulates melanogenesis to increase the production of melanin in the follicles and to favor a better transfer which leads to the repigmentation of hair.
  • It reduces oxidative stress by increasing the expression and activity of the catalase, thus decreasing the accumulation of hydrogen peroxide, which maintains the complete color of the pigment.

Unlike skin melanocytes, which if stimulated are able to produce a greater amount of melanin than the constitutive color of the skin (facultative pigmentation), the melanocytes of the hair cannot produce more than they are genetically programmed to (only constitutive pigmentation). Therefore, Greyverse™ can only help the hair recover its natural color and cannot obscure it.

After reading about this ingredient and the revealing efficacy and clinical studies of the tetrapeptide of palmitate, you will most certainly want to know where to find it. That's exactly we got you MBA Derma Scalp Scalp Black Turn Hair Shampoo loaded with this gray hair darkening ingredient!

Surfactant definition

(A surfactant,) also called surface-active agent, (is a ) substance such as a detergent that, when added to a liquid, reduces its surface tension, thereby increasing its spreading and wetting properties. (Encyclopaedia Britannica)

Disodium Laureth Sulfosuccinate is a gentle anionic surfactant that can be used in natural products. It is a great alternative to SLS for a milder, more natural shampoo. It has larger molecules than some of the other surfactants (like SLS) making it unable to penetrate and irritate the skin in the same way. It cleans and provides foam in products made for people with sensitive skin.

Signs and symptoms of hair loss may include:

Gradual thinning on top of the head.

This is the most common type of hair loss, affecting people as they age. In men, hair often begins to recede at the hairline on the forehead. Women typically have a broadening of the part in their hair. An increasingly common hair loss pattern in older women is a receding hairline (frontal fibrosing alopecia).

Circular or patchy bald spots.

Some people lose hair in circular or patchy bald spots on the scalp, beard or eyebrows. Your skin may become itchy or painful before the hair falls out.

Sudden loosening of hair.

A physical or emotional shock can cause hair to loosen. Handfuls of hair may come out when combing or washing your hair or even after gentle tugging. This type of hair loss usually causes overall hair thinning but is temporary.

Full-body hair loss.

Some conditions and medical treatments, such as chemotherapy for cancer, can result in the loss of hair all over your body. The hair usually grows back.

Patches of scaling that spread over the scalp.

This is a sign of ringworm. It may be accompanied by broken hair, redness, swelling, and, at times, oozing.

Some people prefer to let their hair loss run its course untreated and unhidden. Others may cover it up with hairstyles, makeup, hats, or scarves. And now MBA Derma Scalp Scalp Black Turn Hair Shampoo is the perfect treatment to restore your hair back to its former glory!


ORDERS

How do I make a purchase?

Shopping at the cocomo.sg site is a piece of cake!

  1. Browse through our site for the product that you need.

  2. Click on the item you want to bring you to its description page.

  • Specify the quantity of said item that you want by clicking on the “+” or “-” icons next to the number 1.

  1. Click on the black “Add to cart” button.

  2. You can proceed to checkout or proceed to browse for more products as you wish.

  3. To proceed to checkout, click on the cart icon on the top right corner of your screen. This gives you the option to either “view cart” or checkout. Clicking “checkout” brings you to the checkout page.

  • Fill in your billing details and confirm the mode of payment (PayPal, Credit Card or other payment tools).

  • Check the “Create an account” box to create an account on cocomo.sg should you wish to do so. It will prompt you to provide a password.

  1. You can check the “SHIP TO A DIFFERENT ADDRESS” box and fill in the different address details if you wish to ship to a different address.

  2. Click the blue button of 'continue to payment' at the bottom of the shipping method and then you can meet 'paynow'. After payment, “PLACE ORDER” or “PROCEED TO PAYPAL” depending on your confirmed mode of payment.

  3. Shortly after placing your order, you will receive an email with a number confirming your order.

 

What is an order tracking number, and how do I get one?

Once you have placed an order, you will receive a tracking number for your package. You can use it to check the status of your order in regard to shipping at Track Your Order

 

How long until my order is confirmed?

Usually this process is immediate. As soon as you have placed an order and payment is complete, you will receive a confirmation email. Please check your email as soon as you place an order and complete payment. This email is a guarantee that your order has been confirmed. Without this email, your order will not have been confirmed.

 

Can I make changes to my order after it has been paid for and confirmed?

Unfortunately, amendments can cause delays to your and possibly other clients’ orders.  This is because all orders are processed immediately to avoid any mix ups. Therefore once an order is confirmed, it cannot be amended in any way.

 

Is it possible to cancel my order?

We do not encourage cancellation of orders once they have been confirmed. Since we receive a lot of orders, it can cause a lot of delay to go through each one individually. Kindly carefully review all of your items at checkout before placing an order to avoid any errors in your choices. If you still want to cancel, then there will be cancellation fee for the same. then there will be a cancellation fee of 15% (of the total order amount that includes delivery charges).


What are the charges for shipping products overseas?

Overseas shipping charges are based on the weight of package. The charges specified when you cart out is only the base price. After you place an order, we will reweigh, match the weight and recharge the actual delivery fees for you to pay.

 

Is it possible to buy products directly from your warehouse?

Any and all purchases made at cocomo.sg will be online.

 

Is it possible to order products via phone call?

Any and all purchases made at cocomo.sg will be online. While we delight in speaking with our clients, the phone call service is reserved for our Customer Care Team at (insert number here).Please feel welcome to speak to them regarding account or order inquiries.

 

What do I do if a product that I want is out of stock?

The cocomo.sg site does not allow you to add products that are out of stock to your cart. Kindly wait until it is in stock for you to place an order.

 

I am having trouble ordering through my mobile device. What do I do?

Cocomo.sg is well optimized for most mobile browsers. If you are having trouble with the site, we recommend clearing your cache and restarting your device browser.

 

There is a problem with an item that I ordered. What do I do?

If you receive a product that is faulty or problematic in any way, please contact us immediately at https://cocomo.sg/contact/. Give us your name, email, and details of the product and the problem with it. You will be asked for details such as your order confirmation number and pictures of the problematic product that you received, so have those ready as well.

 

Is it possible to make bulk purchases and get a discount?

You can specify the quantity of each product that you need as you add to your cart. If there is a sale, you it will be noted carefully in the product information page. Usually the original price will be struck through and the discount price noted next to it. During a sale you will receive discounts on products, regardless of quantity. *Kindly confirm if there is a limit to the quantities of products that can be bought at the site.

If you are wholesaler, please send us your inquiry by email or WhatsApp. 

 

PAYMENT

What payment methods does cocomo.sg offer?

  • PayPal

  • Credit Card

  • Other payment tools will be added more

 

I have completed a payment but have not received a confirmation email. What do I do?

Most payments and orders are processed immediately. If you have placed an order and have not received a confirmation email in 24 hours, please contact us immediately by email or WhatsApp. Do not repeat the same order in order to avoid any unnecessary duplication.

 

DELIVERY

How much is the shipping cost for the products as cocomo.sg?

Depending on your order quantity and where you live, shipping costs may vary.

 

How do I determine shipping cost for a product that I have ordered?

Click on the cart icon in the top right corner. Click on the “view cart” option. This should bring you to the cart page, where all of your orders will be listed. On the right side is a panel for “cart totals”, with a subtotal amount for all the products and a shipping estimate under it. Specify your location and click “Calculating Shipping” to get a shipping flat rate estimate for your order.

 

Can I collect my delivery directly from cocomo.sg?

Unfortunately, cocomo.sg does not offer Self Collection services at 81 Ubi Avenue 4 at the moment.

 

How do I collect my package once it is delivered?

You can use your order tracking number to check whether your product has been delivered on Track Your Order Status  . Once it is delivered, check the address that you provided in your shipping details for your product. Note that there may be some delays on holidays, sale days or cases of extreme weather.

 

My product has not arrived, despite my order tracking number showing that my shipment has arrived. What do I do?

If your order has not arrived within 48 hours of the date when it was supposed to arrive, contact us immediately . Your order number will be required.

 

RETURNS

What is the return policy for cocomo.sg?

Please refer to 'Terms & Conditions' section. 

 

Is it possible for me to test a product from cocomo.sg before purchasing it?

Since we are an online store, we unfortunately don’t offer an option to test any of the products beforehand. Please check the ingredient composition of a product in its description page to identify any allergen that could affect you before making a purchase.

 

What do I do if I have had a change of heart or am unhappy with a product that I purchased at cocomo.sg?

Unfortunately, we do not accept return on any items that were as a result of an incorrectly made purchase. Kindly carefully check your cart before placing your order and completing your purchase at checkout.

 

ACCOUNT

How do I create an account at cocomo.sg?

Click on the 'sign in' at the top right corner next to the cart icon. This should bring you to the login page which also has a “Create Account” section that you should click on if you don’t yet have an account. Enter your email address and password and you will be good to go!

 

I’m having trouble logging into my account. What do I do?

Follow the following steps if you are having trouble logging in.

  • Clear your browser cache and history. Restart the browser and try logging in again.
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  • If you think that you may have forgotten your password, click the “lost your password?” link and follow the steps provided to reset your password.
  • If you are still unable to login to your account, contact us with details of the issue.

 

Can I purchase a product at cocomo.sg without a cocomo.sg account?

You can opt to create an account if you don’t have one at checkout. Note that it is not a mandatory requirement, but a highly recommended one. It will allow you to check your recent orders, shipping details and more!

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