RETURNS/REFUNDS/REPLACEMENTS
What is the return/refund/replacement policy for cocomo.sg?
Unfortunately, we do not accept returns, refunds or replacement of products. Kindly get in touch with us via e-mail (info@cocomo.org) or WhatsApp (+65 8425 5525) should you find any problems with any of the product(s) received within 24hrs of receiving it.
Is it possible for me to test a product from cocomo.sg before purchasing it?
Since we are an online store, we, unfortunately, don’t offer an option to test any of the products beforehand. Please check the ingredient composition of a product on its description page to identify any allergen that could affect you before making a purchase.
What do I do if I have had a change of heart or am unhappy with a product that I purchased at cocomo.sg?
Unfortunately, we do not accept returns on any items that were a result of an incorrectly made purchase. Kindly carefully double-check your cart before placing your order and completing your purchase at checkout.