SERENDI BEAUTY

[SERENDI BEAUTY] Sea Water Algae Mist 75ml

$24.90 $29.85
ALGAE MIST:
Quantity:

Give your skin a refreshing boost with the SERENDI BEAUTY Sea Water Algae Mist for a quick pick-me-up at any time of the day. This multi-purpose serum retains the moisture levels of the skin and instantly fixes makeup to give you a natural and clean complexion on the go. Highly rich in Minerals and Organic Nutrients, the Sea Water mist works to boost the hydration levels of your skin and provide relief to dehydrated and tired skin. This refreshing formula contains a mixture of Seaweeds, Kajime, Sea Staghorn, Ceylon Moss, and Hijikia, which combine to refresh and invigorate the skin. The serum also contains Soybean Fermented Extract, Hyaluronic Acid, and Allantoin, which help prevent breakouts, whiteheads, blackheads, acne, inflammation, and other skin conditions.


Frequency and Directions of use:
1. Apply this mist by taking the cap off the bottle and pressing the spray button 30cm away from the face.
2. Dispense the product on your face in circular motions.
3. Use this mist as the last step in your skincare routine

Key ingredients:
1) Soybean Fermented Extract
Soybean Extract works to promote the elasticity of the skin and tightens it for a younger and perked-up complexion. This extract has moisturizing properties that help balance and retain the water levels in the skin and ensure it stays refreshed at all times. As a bonus, Soybean Extract has antioxidant and UV-filtering qualities that make it easier for the skin to neutralize free radicals and protect it from sun damage.
2) Seaweed Extracts
This ingredient works to hydrate the skin and rejuvenate it by concealing lines, wrinkles, spots, and marks caused by premature aging. The natural minerals in Seaweed Extracts help to protect the skin from harsh weather, skin diseases, and acne for a clearer and brighter skin surface. This extract is also suitable for people with skin prone to pigmentation and discoloration and helps even out the skin's tone.
3) Allantoin
Allantoin provides relief and calms down rough skin with its mild properties. It also moisturizes the skin and, with its anti-aging and healing properties, provides your skin with a healthy and young-looking glow.

List of ingredients:
Ecklonia cava, Codium tomentosum Gelidium Amansii, Hixikia fusiforme okamura extract. Deep sea water extract, hyaluronic acid

Note:
1.Ingredients subject to change at manufacturer's discretion. For the most complete and up-to-date list of ingredients, please refer to product packaging.
2.The outcome of this skin-care product projected here is general. Individual experience may vary depending on age, gender, skin-type, lifestyle, diet, other conditions and disorders.


ORDERS

How do I make a purchase?

Shopping at the cocomo.sg site is a piece of cake!

  1. Browse through our site for the product that you need.

  2. Click on the item you want to bring you to its description page.

  • Specify the quantity of said item that you want by clicking on the “+” or “-” icons next to the number 1.

  1. Click on the black “Add to cart” button.

  2. You can proceed to checkout or proceed to browse for more products as you wish.

  3. To proceed to checkout, click on the cart icon on the top right corner of your screen. This gives you the option to either “view cart” or checkout. Clicking “checkout” brings you to the checkout page.

  • Fill in your billing details and confirm the mode of payment (PayPal, Credit Card or other payment tools).

  • Check the “Create an account” box to create an account on cocomo.sg should you wish to do so. It will prompt you to provide a password.

  1. You can check the “SHIP TO A DIFFERENT ADDRESS” box and fill in the different address details if you wish to ship to a different address.

  2. Click the blue button of 'continue to payment' at the bottom of the shipping method and then you can meet 'paynow'. After payment, “PLACE ORDER” or “PROCEED TO PAYPAL” depending on your confirmed mode of payment.

  3. Shortly after placing your order, you will receive an email with a number confirming your order.

 

What is an order tracking number, and how do I get one?

Once you have placed an order, you will receive a tracking number for your package. You can use it to check the status of your order in regard to shipping at Track Your Order

 

How long until my order is confirmed?

Usually this process is immediate. As soon as you have placed an order and payment is complete, you will receive a confirmation email. Please check your email as soon as you place an order and complete payment. This email is a guarantee that your order has been confirmed. Without this email, your order will not have been confirmed.

 

Can I make changes to my order after it has been paid for and confirmed?

Unfortunately, amendments can cause delays to your and possibly other clients’ orders.  This is because all orders are processed immediately to avoid any mix ups. Therefore once an order is confirmed, it cannot be amended in any way.

 

Is it possible to cancel my order?

We do not encourage cancellation of orders once they have been confirmed. Since we receive a lot of orders, it can cause a lot of delay to go through each one individually. Kindly carefully review all of your items at checkout before placing an order to avoid any errors in your choices. If you still want to cancel, then there will be cancellation fee for the same. then there will be a cancellation fee of 15% (of the total order amount that includes delivery charges).


What are the charges for shipping products overseas?

Overseas shipping charges are based on the weight of package. The charges specified when you cart out is only the base price. After you place an order, we will reweigh, match the weight and recharge the actual delivery fees for you to pay.

 

Is it possible to buy products directly from your warehouse?

Any and all purchases made at cocomo.sg will be online.

 

Is it possible to order products via phone call?

Any and all purchases made at cocomo.sg will be online. While we delight in speaking with our clients, the phone call service is reserved for our Customer Care Team at (insert number here).Please feel welcome to speak to them regarding account or order inquiries.

 

What do I do if a product that I want is out of stock?

The cocomo.sg site does not allow you to add products that are out of stock to your cart. Kindly wait until it is in stock for you to place an order.

 

I am having trouble ordering through my mobile device. What do I do?

Cocomo.sg is well optimized for most mobile browsers. If you are having trouble with the site, we recommend clearing your cache and restarting your device browser.

 

There is a problem with an item that I ordered. What do I do?

If you receive a product that is faulty or problematic in any way, please contact us immediately at https://cocomo.sg/contact/. Give us your name, email, and details of the product and the problem with it. You will be asked for details such as your order confirmation number and pictures of the problematic product that you received, so have those ready as well.

 

Is it possible to make bulk purchases and get a discount?

You can specify the quantity of each product that you need as you add to your cart. If there is a sale, you it will be noted carefully in the product information page. Usually the original price will be struck through and the discount price noted next to it. During a sale you will receive discounts on products, regardless of quantity. *Kindly confirm if there is a limit to the quantities of products that can be bought at the site.

If you are wholesaler, please send us your inquiry by email or WhatsApp. 

 

PAYMENT

What payment methods does cocomo.sg offer?

  • PayPal

  • Credit Card

  • Other payment tools will be added more

 

I have completed a payment but have not received a confirmation email. What do I do?

Most payments and orders are processed immediately. If you have placed an order and have not received a confirmation email in 24 hours, please contact us immediately by email or WhatsApp. Do not repeat the same order in order to avoid any unnecessary duplication.

 

DELIVERY

How much is the shipping cost for the products as cocomo.sg?

Depending on your order quantity and where you live, shipping costs may vary.

 

How do I determine shipping cost for a product that I have ordered?

Click on the cart icon in the top right corner. Click on the “view cart” option. This should bring you to the cart page, where all of your orders will be listed. On the right side is a panel for “cart totals”, with a subtotal amount for all the products and a shipping estimate under it. Specify your location and click “Calculating Shipping” to get a shipping flat rate estimate for your order.

 

Can I collect my delivery directly from cocomo.sg?

Unfortunately, cocomo.sg does not offer Self Collection services at 81 Ubi Avenue 4 at the moment.

 

How do I collect my package once it is delivered?

You can use your order tracking number to check whether your product has been delivered on Track Your Order Status  . Once it is delivered, check the address that you provided in your shipping details for your product. Note that there may be some delays on holidays, sale days or cases of extreme weather.

 

My product has not arrived, despite my order tracking number showing that my shipment has arrived. What do I do?

If your order has not arrived within 48 hours of the date when it was supposed to arrive, contact us immediately . Your order number will be required.

 

RETURNS

What is the return policy for cocomo.sg?

Please refer to 'Terms & Conditions' section. 

 

Is it possible for me to test a product from cocomo.sg before purchasing it?

Since we are an online store, we unfortunately don’t offer an option to test any of the products beforehand. Please check the ingredient composition of a product in its description page to identify any allergen that could affect you before making a purchase.

 

What do I do if I have had a change of heart or am unhappy with a product that I purchased at cocomo.sg?

Unfortunately, we do not accept return on any items that were as a result of an incorrectly made purchase. Kindly carefully check your cart before placing your order and completing your purchase at checkout.

 

ACCOUNT

How do I create an account at cocomo.sg?

Click on the 'sign in' at the top right corner next to the cart icon. This should bring you to the login page which also has a “Create Account” section that you should click on if you don’t yet have an account. Enter your email address and password and you will be good to go!

 

I’m having trouble logging into my account. What do I do?

Follow the following steps if you are having trouble logging in.

  • Clear your browser cache and history. Restart the browser and try logging in again.
  • Make sure that your username, email and password are the correct ones and are entered correctly.
  • If you think that you may have forgotten your password, click the “lost your password?” link and follow the steps provided to reset your password.
  • If you are still unable to login to your account, contact us with details of the issue.

 

Can I purchase a product at cocomo.sg without a cocomo.sg account?

You can opt to create an account if you don’t have one at checkout. Note that it is not a mandatory requirement, but a highly recommended one. It will allow you to check your recent orders, shipping details and more!

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